The Future of Work: Employers, employees and the long road to compromise

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Survey finds employers and employees have embraced remote work, but differ on what comes next.

A new study from Arizent — parent company of Accounting Today, American Banker, Bond Buyer, Digital Insurance, Employee Benefit News, Financial Planning and National Mortgage News — explores business attitudes around remote work and provides new insights into how both business leaders and employees are thinking about the workplace in the future.

More than one year into the pandemic, a quarter of the workforce is still working remotely. The survey finds that employees have fully embraced the flexibility of these arrangements, 62% of respondents saying they would like to work from home for the majority of the time if their employer would allow it.

Other key findings of the research include:

Employers accept that hybrid work is a given during this transitional time, yet they are not offering stipends or financial incentives for remote employees to create functional workspaces at home.

Employers must have an open dialogue with employees about the benefits they need that will support their success as well as reduce stress and potentially damaging mental health issues.

Technology can be a vital tool in advancing these efforts. As employers plan ahead, technology can assist in safety and workplace management solutions, helping to rebuild the workforce through virtual recruiting and providing much-needed telehealth support.

With the right tactics and an ongoing conversation with their employees, employers can expect to retain their workforce — and succeed. Employers’ confidence and optimism signal a bright future when it comes to their economic success and their ability to grow their pool of talent.

The results and implications of this survey are covered in stories today in several Arizent publications, including:

The Future of Work, American Banker:
The Future of Work, National Mortgage News:
The Future of Work, Financial Planning:
The Future of Work, The Bond Buyer:

Research Background/Methodology
Arizent conducted the study online between April 9-26, 2021, surveying 491 employees and employers across a variety of verticals to explore current attitudes toward the future of work and to provide new insight into how companies are thinking about successfully navigating work in the future

For more information on this survey or other Arizent research, contact:
Janet King
Vice President, Research

About Arizent Research
Arizent delivers actionable insights through full-service research solutions that tap into their first-party data, industry SMEs and highly engaged communities across banking, payments, mortgage, insurance, municipal finance, accounting, HR/employee benefits and wealth management. They have leading brands in financial services including American Banker, The Bond Buyer, Financial Planning and National Mortgage News, and in professional services, such as Accounting Today, Employee Benefits News and Digital Insurance. For more information, please visit

About Arizent
Arizent is a business information company that advances professional communities by providing insights and analysis and convening industry leaders. The company uses deep industry expertise and a data-driven platform to deliver its services, which include subscriptions, marketing services, live events and access to Leaders, an executive forum. Arizent also connects business communities through leading financial services brands like American Banker, The Bond Buyer, Financial Planning and National Mortgage News, as well as professional services brands like Accounting Today, Employee Benefit News and Digital Insurance.

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