Escalante and McWilliams bring a breath of experience in the healthcare and senior markets building organizations, delivering 2nd mile service to clients and growing market share
PHOENIX, January 8, 2021 (Newswire.com) – Envoy America, a comprehensive program that offers transportation plus assistance and companionship services for seniors, the infirm and disabled, announced it promoted Monica Escalante to Chief of Staff and Head of Dispatch Operation, and hired Dana McWilliams as Head of Driver Acquisition and Retention. Founded in 2015 in Phoenix, Arizona, to provide seniors and their families freedom, independence, and quality of life, Envoy America offers door-through-door service with drivers who are companions for their clients and remain with them until they are safely back home. In their executive roles, Escalante and McWilliams will consult with senior leadership on strategy for the company’s future growth, as well as optimize Envoy America’s operations, revenue and finances.
“The addition of a Chief of Staff and a Director of Driver Acquisition & Retention at this stage in our company’s journey and during a pandemic is indicative of how fast we have grown, and I am energized by all of the opportunities that lie ahead for us to innovate, forge partnerships with our Driver Companions and make inroads into new markets,” said Envoy America CEO K. C. Kanaan. “Escalante and McWilliams combine functional expertise and proven experience with high-growth companies, as well as a shared passion for applying innovative thinking to the challenges facing our aging population and the infirm. Envoy America Driver Companions and clients will benefit greatly from their collective expertise and willingness to think differently about service and transportation as one of the top concerns for aging Americans especially during these uncertain times.”
“I am pleased to transition into the Chief of Staff role at Envoy America and I look forward to applying my past experience and expertise to help this innovative company continue to thrive,” said Escalante. “The company is in an excellent position to continue to grow into new markets across the U.S. and expand its partnerships to help keep seniors & patients safe, healthy and independent. Envoy America is poised to solidify its position as the first and largest nationwide provider of its concierge services.”
“Envoy America Driver Companions are a community unlike any other group of third-party independent contractors. They love working with seniors and patients, care about making a positive impact in the lives of seniors/patients and their families and are excited to be brand ambassadors for Envoy America’s mission,” said McWilliams. “I am excited and look forward to working with our community of Driver Companions to create a win/win relationship with them.”
Envoy America currently offers its services in more than 300 cities including Arizona, Washington, Idaho, California, New Mexico, Texas, Illinois, Alabama, Minnesota, Georgia, North Carolina, Pennsylvania, Kentucky, Iowa and New Jersey. Envoy America also maintains several strategic partnerships to better serve seniors, the infirm and disabled including with Ambulnz, Lifesprk, Global Medical Response/Access 2 Care, Logisticare, Cone Health, Fresenius, plus a plethora of senior living communities and centers across the United States. More information on services and operations can be found at https://envoyamerica.com.
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Source: Envoy America